Ordering policy

 Note: Please read the price in ( pet by order) before contacting us, so you know the price in advance after that you can go through the below policy.

1 . Once you are OK with the price, you can contact us for photos and videos.

2 . Will send you the photos and videos with 1-2 days.

3 . When you receive the photos and videos for the puppy or kitten that you like, you need to put down payment within 24 hours.

4 . This payment is non-refundable, unless there is a problem with the health of your pet.

5 . After the down payment, you need to wait 15-20 days until the puppy or Kitten arrive to Dubai.

7 . Before arrival to keep you updated on the date of arrival so you will be ready to receive your Pet.

6 . After arrival, will keep the Puppy or Kitten 2-3 days for the health check up and to avoid any reaction on the new environment.

7 . When you take your Pet, you will need to follow the whole instructions that we will provide to keep your Pet health.

8 . If you don't follow our instructions, the guarantee will be lost.

9 . we will provide free consultation & medication for the first three day for any sickness cause by the new environment changes.

10 . will keep you updated when we receive the vaccination history and if there is any vaccine require, we will do it free of charge.

11 . within the first 15 days, if you take the dog to any clinic and you do any vaccine without informing us, the guarantee will be lost it.